SHOP - SHIPPING POLICY
Please see our shipping charges below.
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I charge for First Class postage, which has an expected delivery time of 3-5 days and I normally send shop orders out on the day received, or the following business day if over the weekend.
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Included in the charge are some additional costs for packaging depending on the item and volume of the order.
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If you would like to receive your items by other delivery method, such as recorded, courier or guaranteed deliver, please contact me at harriet@popooch.com and I will be very happy to help in any way I can.

SHOP - RETURN & EXCHANGE POLICY
I really hope you like Popooch products, and my genuine intention is to provide you - my customer - with something memorable and that makes you smile, perhaps inspires you to recommend me to a friend or loved one.
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But, things go wrong - and you may want to return your purchase to me for whatever reason.
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Here is my promise to you. I will refund you 100% of the purchase price of items you bought from me, no questions. Hopefully the next purchase you make will raise that smile and bring you the happiness I seek.
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To return your items, simply email me at harriet@popooch.com together with your order number and I will be in contact to arrange receipt of returned goods and a full refund.
INTELLECTUAL PROPERTY & COPYRIGHT
As the artist I retain all copyright and intellectual property of any paintings I undertake, meaning I may choose to print and sell greetings cards or other products from them without restriction.